FAQ

Frequently Asked Questions

About the wine course

Cloud Wine

wine course in Utrecht and Amsterdam

Is a Cloud Wine course worth its money?

Absolutely! Cloud Wine is much more affordable than its competitors and even offers more. The ticket price includes a digital course book, an exam, excellent wines and nice extra’s.

What’s more, after a Cloud Wine wine course you will no longer be bothered by wrong wine choices. Bad wine choices are a waste of your money. Say you buy one 8 euro wine a week then you will have the wine course out of your pocket within two months. After that it’s just (wine) profit 😊.

What makes Cloud Wine a better wine course than WSET or SDEN?

Where other wine educators only give you the knowledge, with Cloud Wine you will understand wine. You will learn to translate all the wine knowledge you gain at Cloud Wine into daily practice. We leave out the unnecessary facts so that you feel comfortable in the world of wine within no time. At each wine course your skills are tested and with great power comes a great (and official) diploma!

Which one should I choose: the LIGHT or REGULAR wine course?

The Wine course LIGHT takes only one session. It is a great way to discover Cloud Wine and the wine world. It is fun, accessible and contains valuable wine knowledge.

The REGULAR wine course lasts four sessions. It provides a more complete overview of the world of wine and more opportunity to master wine tasting.

To make the most of wine course REGULAR, we recommend taking the LIGHT course first. You already gain valuable wine tasting experiences this way. Are you working in hospitality or in a wine store? Do you often go on wine trips or are you up for the challenge? Then feel welcome to join the REGULAR wine course straight away.

Where can I attend a Cloud Wine wine course?

The wine courses from Cloud Wine are currently available in Utrecht and Amsterdam city. The locations of the wine course are very cosy and easy to reach by bicycle and public transportation.

Is Cloud Wine a certified educator?

Cloud Wine is recognised by the CRKBO as a training institution. The teachers and wine courses demonstrably comply with the Quality Code for Training Institutes for Short Professional Education (Kwaliteitscode voor Opleidingsinstituten voor Kort Beroepsonderwijs). The CRKBO standards and conditions are drawn up by the CPION: an independent organisation with extensive experience in the field of assessing training courses in the Netherlands. In other words, Cloud Wine is an honest and reliable company.

Who develops the wine courses from Cloud Wine?

The wine courses and all related material are created by the owner of Cloud Wine, Robert de Zeeuw. Following his Masters degree in Science and Business he started taking wine courses up to the highest level. Everything he learned through wine courses, wine books, wine trips and live practice he translates back into the Cloud Wine wine courses.

HOORAY, I am pregnant! But HELP, can I (still) attend a wine course?

Yes you can! It takes some getting used to, but you can enjoy wine as much as always even when spitting it out. This is completely harmless: you do not absorb any alcohol this way. Fun fact: a Dutch team of researchers have scientifically proven this (read the article here). By the way, you are never the only one spitting: Cloud Wine joins you!

After buying a ticket

Cloud Wine

wine course in Utrecht and Amsterdam

Can I change or cancel my purchase?

A 14-day cooling-off period applies to all orders* during which you can cancel free of charge, unless the course date is around the corner. Please check the next question for when you suddenly cannot come or check our Terms and Conditions for a more complete answer. Fear not, it is just like the wine courses easily and concisely written: you will read through it in no time.

* except for the physical gift voucher because it is personalised

I am ill or suddenly unable to attend the course. What should I do?

It is always annoying when you have to blow off your wine outing. Just like concert tickets it is not possible to return or reschedule the ticket, however you are allowed to send a replacement. Out of courtesy Cloud Wine can put you on the reserve list for a small fee. In any case give us a call (see your order confirmation) or send us an email. That way we are informed. Do you want to know more about our cancellation policy? Check our Terms and Conditions.

Do I need to prepare anything before the wine course?

With Cloud Wine wine courses, everything is taken care of for you. Easy does it. The course material that you receive in advance is meant to be read and understood, especially when you are attending the REGULAR wine course. That way, you get the most out of what Cloud Wine has to offer you. Also it might come in handy if you want to pass the exam at the end of the wine course 😄.

Can I catch up on a missed lesson or exam?

Unfortunately, no. What we can do is put you on the reserve list (see our Terms and Conditions). Should you unexpectedly have to miss a lesson, always let us know.

About the gift voucher

Cloud Wine

wine courses in Utrecht and Amsterdam

How can I redeem my Cloud Wine gift voucher?

On your Cloud Wine gift voucher there is a unique code that you can use when purchasing a Cloud Wine wine course. Go to the Tickets page to place your order and enter the coupon code at the end. Feel free to contact us should you need some help.

How long is my Cloud Wine gift voucher valid?

As an extra surprise, the Cloud Wine gift voucher is valid indefinitely! In other words: your gift is worth its money and your money is worth a gift. So you can buy a Cloud Wine gift voucher without any worries. Congratulations on your thoughtful present!

Something else

Cloud Wine

wine courses in Utrecht and Amsterdam

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